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Microsoft goofs up with Malayalam

I came to know the availability of Service Pack 2 for Microsoft Office 2003. As anybode would do, I opened the web-site and started reading the knowledgebase article accompanying the download. Here is the excerpt from the web-site -
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Wrestling with Samsung ML-5200A laser printer

I bought a Samsung ML-5200A laser printer 4 years ago. In just 4 years, the printer has become outdated, obsolete and out of market. The sad part is that no toner cartridges are available in the market for that printer. I can understand new products are being introduced and production of old models being stopped. But stopping the support all together including the daily requirement like toner cartridges is un-acceptable. Compare this situation with that of HP laser printers. Toner cartridges are available in the market for very old HP laser printers like Laserjet Series II. Finally, I had to get the toner cartridge re-filled by some vendor. I am aware of the fact that I can pull-on like this only for some more time. It is not possible to re-fill the toner cartridge forever.
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